Who we field
Each figure answers a precise event need. Below you’ll find what they do, which skills we check at selection and when it’s worth adding them to the team.
Runs the desk in the twenty minutes that decide the event’s perception: identifies, prints, hands over and resolves anomalous cases without blocking the queue behind.
Welcomes, orients and informs. Holds the same register from the first hour to the last and recognises who should be escorted personally rather than pointed to with a gesture.
Supervises gates and paths, governs queues and assists guests with special needs. At large events it’s the most numerous figure on the team.
Runs cloakroom and reserved areas. The value is measured on the way out: how long it takes to return two hundred coats when everyone leaves at once.
For activations and roadshows: presents the product per the approved script, manages trials and sampling and collects qualified contacts per agreed rules.
Coordinates the staff in the field, manages shifts and replacements, keeps the line with production and the venue and sends the report. At large events it’s structured on multiple levels.
The images on this page are graphic representations of the roles and do not portray real people: the photo books of the proposed candidates are sent during selection, together with experience and availability.
Selection
Selection is the first filter on risk: a verified profile reduces absences and surprises on site.
Rough guidance. The final sizing is calculated on the arrival peak and the number of gates, not on the total of guests.
15+
years of events
the OPEN S.r.l. team’s experience
1,200+
profiles on file
spread across Italy
200
people managed at a single event
with a dedicated coordination structure
24h
for the written quote
on working days
Keep exploring
Send us your request: you get a shortlist of profiles with photo, experience, languages and availability for your dates.